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Harlan Municipal Utilities is a customer-oriented utility providing electric, gas, water, local and long distance telephone service, cable TV and High Speed Internet. Our Customer Service Representatives are knowledgeable and friendly. They are willing to discuss any services, billing questions or problems you might have.

• Our goal is to provide our customers with the best possible service at the lowest possible cost.

• The benefits of having a municipal utility in Harlan are many and varied.

  	Meet our Staff / Who to Call
  	Community Benefits
  	Service Request
  	Change of Address / Final Read Request
  	Usage & Billing Information
  	Bill Assistance
  	Special Programs

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Service Request

If you are a new resident moving into Harlan Municipal Utilities' service territory, please contact the HMU Customer Service Department at 712-755-5182. You will be asked to come into the office and complete an application for service. No deposit is required as long as you can provide a good credit reference from your last utility provider covering a minimum of 6 months service. Utility services available are electric, gas, water, telephone, cable TV, and High Speed Internet. Return to Top Change of Address/Final Read Request When a change in residence requires a change in utility service, please contact the HMU Customer Service Department at 712-755-5182. A final reading of your meter(s) must be completed when you move. This will ensure that you are charged only for the utility services used. A final read request should be made several days in advance. In addition, if you are leaving HMU's service territory and have been using our cable TV or Internet service, you will need to make arrangements to return any equipment you have. Failure to return cable TV or internet equipment will result in your being charged for the equipment. Return to Top Customer Bill Assistance HMU Customer Service Department Personnel are available to consult with customers who may find it difficult at times to pay their utility, telephone, cable TV or Internet bills. This service may include referrals to local agencies who can provide assistance to meet emergency situations. HMU will, in most cases, provide payment agreement options to help customers during financially difficult periods. Return to Top